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TGM JORDAN INSIGHT PULSE
Ramadan Mubarak

TGM Jordan Ramadan Insights 2023

In the lead up to Ramadan 2023, TGM Research conducted a comprehensive international online survey to gain insight and deeper understanding into the behaviors and attitudes of Muslims in multiple countries, including Jordan. The research aims to provide a comprehensive picture of consumer expectations and behaviors during Ramadan 2023 in Jordan and shed light on the attitudes and experiences of those who will be observing this holy month.
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TGM 2023 Ramadan Insights in Jordan

Population of Jordan

Jordan is a small country located in the Middle East with a population of approximately 10 million people. The population is predominantly urban, with approximately 75% of the population living in cities and towns. Jordan is home to a diverse population, including Jordanians of various ethnicities, as well as a significant number of Palestinian, and refugees from neighboring countries. The country has a relatively young population, with a median age of around 25 years. The majority of Jordan's population is Muslim, with a majority being Sunni, although there is also a significant minority of Christians, including Greek Orthodox, Roman Catholic, and Greek Catholic communities. The country's rich cultural heritage and religious traditions are evident in its festivals, religious observances, and daily life.

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    11.3 million

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    91.4%

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    10.1 million

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    9.95 million

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    6.61 million

How Ramadan celebrated in Jordan ?

In Jordan, Ramadan is celebrated with great zeal and devotion, with a focus on spiritual reflection, increased worship, and community building. Additionally, many Jordanians visit friends and family during the holiday, participating in cultural and religious events and gatherings. Large feasts are held, with traditional dishes being prepared, such as Machboos, Kebabs, and Stuffed Vine Leaves. At night, people gather in mosques to perform taraweeh prayers, which are special prayers recited during the month of Ramadan. In some cities, such as Amman, there are also large markets that open exclusively during Ramadan, offering traditional sweets and foods to mark the occasion. These markets are also places for socializing and cultural exchange, making Ramadan a time of community building and celebration in Jordan.

In Jordam, Ramadan 2023 will likely fall on Wednesday, March 22, and the period of fasting will culminate with the Eid al-Fitr festival on Thursday, April 20, 2023. These dates will be confirmed as we move closer to Ramadan according to the lunar calendar.

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2023 Ramadan around the country

How Ramadan celebrated in Jordan ?

In Jordan, Ramadan is celebrated with great zeal and devotion, with a focus on spiritual reflection, increased worship, and community building. Additionally, many Jordanians visit friends and family during the holiday, participating in cultural and religious events and gatherings. Large feasts are held, with traditional dishes being prepared, such as Machboos, Kebabs, and Stuffed Vine Leaves. At night, people gather in mosques to perform taraweeh prayers, which are special prayers recited during the month of Ramadan. In some cities, such as Amman, there are also large markets that open exclusively during Ramadan, offering traditional sweets and foods to mark the occasion. These markets are also places for socializing and cultural exchange, making Ramadan a time of community building and celebration in Jordan.

In Jordam, Ramadan 2023 will likely fall on Wednesday, March 22, and the period of fasting will culminate with the Eid al-Fitr festival on Thursday, April 20, 2023. These dates will be confirmed as we move closer to Ramadan according to the lunar calendar.

Selected insights from the survey

Key highlights from the TGM Ramadan 2023 Insights in Jordan

  • How is Ramadan in Jordan going to look like this year?

    Ramadan is a momentous occasion celebrated by Muslims worldwide, with an astounding 93.1% of the Muslimpopulation in Jordan expected to participate in this year's festivities. Many Muslims utilize this holy month to cultivate self-discipline and self-control that can have a lasting impact on their lives. It is the most awaited season for 96% of Jordanian respondents, who will also take out time to spend with their families (90%).

    According to the survey, 62% of respondents across all age groups in the Middle East expressed a desire to prioritize both charitable activities and worship equally. The study also found that middle-aged adults are particularly active in traditional Ramadan practices such as worship, communal gatherings, and charitable work.

    The Holy month also signifies the spirit of giving, with 62% of Jordan's Muslim population being enthusiastic about contributing to charities and supporting those in need, reflecting a culture of generosity and compassion.

    Muslims, who had been isolated earlier, are excited about the upcoming Ramadan, which will be an occasion to enjoy the community's traditions, warmth, and generosity. With only 7% of Muslims in Jordan feeling that the COVID-19 threat would affect their celebration. This Ramadan will be a time of celebration and togetherness, highlighting the community's strength.

    Ramadan is not only a sacred month for Muslims worldwide, but it is also a profitable period for businesses, with an increasing number of brands seeking to associate themselves with this special month each year. The holy month presents an opportunity for brands to demonstrate their appreciation and reverence for the religious and cultural importance of Ramadan. Vimto is the most popular choice among F&B brands in Jordan, followed by Nabil, Almarai, and Pepsi.
  • Food behaviours & habits in Jordan during Ramadan 2023 Fasting

    Ramadan is a significant event for Muslims, and fasting is essential to this celebration. 99% of surveyed Muslims in Jordan participate in the fast, making it the most prominent religious season that unites Muslim communities in spiritual and compassionate practices. Daily gatherings, communal prayers, charitable events, and Iftar or Suhoor outings are all integral to the month of Ramadan, and it's a time of year that Jordanian Muslims eagerly anticipate.

    Increased Budget for Food Expenses
    Jordan is anticipated to experience a significant increase in food spending this year, with 40% of respondents planning to spend more on food and drinks compared to previous years. This trend may be due to rising consumer prices in the region. The surge in food spending during Ramadan emphasizes the significance of food shopping during this season and highlights its role in enhancing the overall experience for individuals.

    Ramadan embraces convenience
    Cooking at home remains the primary method of consuming food during Ramadan in Jordan, accounting for 83% of meals. However, nearly half of the consumers now prefer to purchase ready-made meals through mobile app delivery services (35%) or phone delivery (33%), followed by buying prepared meals from local markets or grocery stores (21%). This shift towards pre-prepared foods allows busy families to participate in traditional Ramadan feasts, even if they do not have time to cook."
  • Mobile devices are indispensable for Muslims in Jordan during Ramadan in 2023.

    Jordan's media consumption habits reveal that mobile devices have become an essential tool for the Muslim community's observance of Ramadan. With the increasing popularity of smartphones and social media, more people are turning to digital platforms to access daily news, entertainment, and spiritual guidance during this sacred month.

    Media consumption in Jordan during Ramadan is increasingly leaning towards mobile devices and digital platforms, leaving behind traditional media channels such as TV, newspaper, and radio. This shift can be easily pointed at the convenience, accessibility, and interactivity of digital platforms. From the respondents surveyed, mobile devices are the preferred media form for 78% of Jordanians, with online social media platforms ranked as the second most popular medium (77%), followed by messenger apps (68%). In contrast, traditional media channels such as radio are used by only 20% of people during the month. Despite the increasing attention towards digital media channels, traditional media still holds a crucial role during Ramadan. Therefore, to optimize the impact of marketing efforts, it is essential to consider both digital and traditional media channels to reach the target audience during this period.

    Social media is of great importance to Muslims during Ramadan as it allows them to stay connected with loved ones and deepen their understanding of their faith. Social media platforms also offer opportunities for individuals to share personal experiences, seek guidance from religious leaders, and enhance their knowledge. In Jordan, social media connectivity is crucial for Muslims, with the majority (88%) using it to expand their knowledge, 86% to send greetings to loved ones, and 84% to stay informed about their interests.

    The prevalent use of technology has led many Muslims to utilize mobile apps to stay connected with their faith and enhance their spiritual practices. In Jordan, alongside Quran (15.4%) and The Holy Quran (13.4%), Muslims rely on Athkar (11.2%) and Prayer times (9.0%). All of this data highlights the importance of mobile apps in facilitating spiritual growth and religious connections among Jordanian Muslims.
  • What are notable changes in Ramadan shopping patterns in Jordan this year?

    During Ramadan, shoppers in the Muslim world eagerly engage in retail therapy, prompting retailers to offer special promotions and extended store hours. Consumers are more receptive to trying new products and supporting local businesses aligned with their values. In Jordan, 74% of respondents expressed interest in exploring new brands during their Ramadan shopping spree.

    Hunting for the best deals
    Although Jordanian consumers are open to trying new products, their purchasing decisions are primarily influenced by price and delivery. According to TGM's 2023 Ramadan Survey Results in Jordan, most surveyed shoppers prioritize affordability during this period. Additionally, the guarantee of delivery before Eid is a crucial factor influencing their buying behavior, with 99% of respondents indicating its significance.

    The gift that keeps on giving
    Gift-giving is always an enjoyable part of Ramadan, and this year's gifting budget is expected to increase for Asia. However, despite this upward trend, 30% of Jordanian participants plan to keep their Ramadan spending on gifts the same as the previous year. Interestingly, Youtube has emerged as a popular social media channel for discovering new ideas and inspiration for Ramadan purchases, with 76% of Jordanian shoppers using this platform. As such, it is increasingly vital for businesses to leverage digital platforms to reach and engage with customers during Ramadan. By doing so, they can tap into the growing demand for gift-giving options and position themselves effectively in this competitive market.

    Shopping Online vs. Offline
    Ramadan is a social time spent with loved ones, and in-store shopping allows people to enjoy the experience together. Additionally, many prioritize charitable acts and community support by choosing local markets and small businesses over high-end malls and supermarkets. 26% of Jordanian respondents plan to do most of their Ramadan shopping in stores with some online shopping.

    Dealing with the costs of Ramadan 2023: Bank loan / Credit planning
    Ramadan is a time of increased spending for many Muslims, which has led to a surge in demand for personal loans from banks and financial institutions. The TGM 2023 Ramadan Survey shows that 25% of Middle Eastern Muslims plan to seek out loan options to support their expenses during Ramadan, highlighting the need for accessible and affordable credit options in the region. However, the percentage of respondents seeking loans in Jordan is lower at just 17%. It suggests that factors such as income levels, cultural norms, and financial literacy may impact consumer behavior during Ramadan and must be considered by businesses and financial institutions operating in this market."

Ramadan 2023 celebration

In 2022, online shopping was more accessible than ever before. In fact, 73% of respondents globally said they have done at least one online purchase every month during the last 12 months. This flexibility benefits all kinds of users and encourages more consumers to do their online shopping via smartphones (75%).
The industry that appears to primary beneficiary of E-commerce is fashion and apparel. In all surveyed countries, clothing and accessories are the most often purchased goods across all age groups (62%). Food also became a popular category in e-commerce, although it has traditionally been more challenging for e-commerce companies to break into compared to other categories such as fashion and electronics. This is because food is a perishable product that requires special handling and transportation. However, online grocery delivery and pickup services, as well as meal kit delivery services, have become more popular in many markets during the pandemic as people look for ways to get groceries and meals while minimizing exposure to the virus.
Smart shopping pattern tends to be more common. Consumers nowadays are motivated by direct savings more than ever, they don’t want to miss out on any chance to save money. They prefer to get a direct price discount than get free shipping or additional gifts. Also, when shopping online consumers prefer to pay for their online shopping with credit cards (27%) to get more advantages such as points, cashback, or additional buyer protection.
There are many strong brands in e-commerce, and their success can be attributed to various factors such as the quality and uniqueness of their products, their reputation and brand recognition, the effectiveness of their marketing and advertising efforts, and the overall customer experience they provide. Some examples of well-known and successful e-commerce brands include Amazon, which is one of the largest and most successful e-commerce companies in the world; in our, study Amazon is considered the strongest eCommerce brand worldwide.

Ramadan and food habits

In the past, customers had to visit brick-and-mortar stores to satisfy their shopping needs. This process took time, and it sometimes entailed time-consuming travel. The emergence of e-Commerce has significantly increased the convenience of shopping and transformed the way how people make purchases. The overall frequency of online purchases has been increasing in recent years as more and more people have become comfortable with shopping online and as the availability and convenience of online shopping options have increased. In our Global E-commerce study, 73% of respondents said they have done at least one online purchase every month for the past 12 months.
Particularly, people from all age groups and genders shopped online 2-3 times per month. 18% of people in the 25-to-34 age group made an online purchase every week, whereas most people in the 55-to-64 age group only did that once per month (23%).

Media consumption over Ramadan

While physical stores are restricted to their surrounding vicinity, e-commerce businesses know no boundaries. All one needs is a gadget with an Internet connection to shop wherever and whenever they want.
The most popular device for making online purchases tends to vary depending on the specific market and the preferences of the segment \ individual consumer. However, smartphones are generally the most popular devices for making online purchases. In total, 75% of Internet purchases are made via phones, making them the most popular tool of choice.

2023 Ramadan and consumer spending

E-commerce has transformed the way that people shop in a number of ways. By comparing features, costs, and benefits, customers may use the internet to investigate items and decide whether they are actually worth the investment. E-commerce has also made shopping more convenient by allowing people to shop from anywhere with an internet connection and at any time, rather than being limited to traditional store hours.
The industry that appears to benefit the most from the growth of the E-commerce channel is fashion and apparel. In all surveyed countries, clothing and accessories are the most-purchased goods across all age groups. It is not only the female domain, both men and women claimed to make online purchases in this category most. For other categories, gender preferences reflect the overall shopping patterns for categories. The percentage of respondents who purchased electronics online was significantly higher for males (51%) than for women (29%). Meanwhile, women purchased more beauty and personal care products online, accounting for 54% and 51%, respectively.
What is noticeable, is the frequency of food and grocery: 40% of respondents worldwide claimed that they tend to make their food purchases online. While this category has traditionally been more challenging for e-commerce companies to crack, the COVID-19 pandemic has led to a significant increase in online food and grocery shopping, and it is likely to continue to be a popular category in e-commerce.

Read the full report for Jordan from the TGM 2023 Ramadan Global Survey

TGM Jordan Ramadan Report 2023

Free report of the TGM Jordan Ramadan Survey 2023.
Find it Interesting? Download our public Jordan Ramadan Consumers Insights Report for free.
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What you will get
from the TGM Global Ramadan Report 2023?

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Comprehensive data on consumer trends and preferences during Ramadan across different regions, allowing a better understanding of consumer needs.

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Insights into consumer behavior which can help businesses develop more effective marketing strategies

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Results of worldwide independent survey of over 1 billion consumers in 15 countries, providing a broad and representative sample.

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Extensive data appendices to support the research’s findings and insights, dwelling deeper in the results. The Ramadan report with detailed information in Jordan can be downloaded.

Table of contents

Ramadan 2023 celebration

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Ramadan 2023 brands

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Ramadan 2023 media consumption

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Explore food behaviors during Ramadan

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Embracing generosity: The significance of charitable giving during Ramadan

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Shopping and planning

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TGM Ramadan International Survey 2023

Language: English

Released: 03/2023

Pages: 77 with detailed references

Document: country xls tables with demographics, pdf report

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METHODOLOGY:
To understand the behaviors of people who observe Ramadan and/or who shop during this season, TGM commissioned survey 9,600+ adults between the 03rd and 18th of February 2023, just before Ramadan and Eid al-Fitr.
Approximately 750 interviews were completed in each of 14 countries participating. In Jordan sample size was N=569. with sample being nationally representative of online adults ages 18-55 based on age, gender and region in that market.
ABOUT TGM:
TGM Research is an international technology-driven market research agency, which uses innovative digital ways to conduct surveys and market research in Jordan. We deliver large-scale global projects across all business and consumer audiences. Our global team of consultants blends people expertise and technology experience to build insight solutions that help drive our clients’ incremental growth.